Health and Dental Plans
The Student Health and Dental Plans are a valuable benefit made possible by your membership in the CSA. Eligible students are automatically enrolled in the plans and are eligible to claim a comprehensive set of extended health and dental benefits. Students who already have some form of health and/or dental insurance coverage are permitted to coordinate benefits, increasing their coverage and decreasing or eliminating their out-of-pocket costs. Those with existing dental coverage may also choose to opt-out of the dental plan. Those with families can also enrol their spouse and/or dependents. For detailed information, visit My Student Plan.
Hours of Operation
- Tuesdays & Wednesdays: 9 am to 1:30 pm
- Fridays: 9 am to 11:30 am
- Location: University Centre 108A
- Email: email@example.com
- Phone: 519-824-4120 x54798
- Fax: 519-829-2843
In order to review your full dental and health plan coverage please visit My Student Plan.
- Select “University of Guelph” from the list of institutions in the drop down tab
- Click “My Benefits” for complete details on your coverage
Frequently Asked Questions
Q 1: Who do I ask questions regarding our student health and dental plans?
A: Our Student Services Coordinator, Ann Mammoliti, will be able to help you with any questions or issues you have with our Health & Dental Plan. Here’s how you can reach her:
- Send an e-mail to: firstname.lastname@example.org
- Call: 519-824-4120 Ext. 54798
- Visit the Student Benefits Plan Office
Or you can visit http://mystudentplan.ca/ for information. There is a Live Chat/Help feature on the website that allows you to speak to a representative.
Q 2: Where is the Student Benefits Plan Office located?
A: The office is located on the main floor of the UC, across from the new student lounge, down the hall from the bank machines.
Q 3: What is covered on my student health and dental plans?
- All coverage information is available at http://mystudentplan.ca/
- Select “University of Guelph CSA and GSA Main Campus” from the list of institutions in the drop down tab
- Click “My Benefits” for a complete list of your coverage details
Q 4: How long am I covered for?
A: The policy year for NEW winter students begins January 1st and ends August 31st.
Please note new eligible students at the University of Guelph will be added to the health & dental plan approximately 45 days from the start date of your program
Q 5: Where can I pick up forms regarding my health and dental plans?
A: All claim forms, family add-on forms, information brochures, opt-out and opt-in forms are available in the Student Benefits Plan Office (and online)
Q 6: If I have existing HEALTH coverage through my parents/partner/place of employment, may I opt-out of the Student Health Plan?
A: You may NOT opt-out of your Health Plan. The Health Plan is a mandatory fee in order to keep the coverage for all University of Guelph students at a reasonable cost. Additionally, this allows our Student Health Services department to bulk-purchase several drugs and distribute them for a significantly-reduced cost; saving students a ton of money down the road!
Q 7: If I have existing DENTAL coverage through my parents/partner/place of employment, may I opt-out of the Student Dental Plan?
A: If you have existing Dental coverage, and you are a NEW Fall registered student, you may opt-out of your Dental Plan, no problem! The forms are available in the Student Benefits Plan Office, or you may now complete your opt-out online. The deadline to submit your opt-out form or your online submission is January 27, 2017, at 4:00 pm. If opting out in person, you must include proof of existing insurance.
Q 8: If I opt-out of the dental plan this year, where and when do I pick up my refund cheque?
A: Refund cheques will be available late February and can be picked up at the Student Benefits Plan Office. Please be aware that cheques become stale dated if not picked up within six months of being made available.
Q 9: If I opted-out of the DENTAL plan this year, do I have to opt-out again?
A: No – if you opt-out once, you will not be included the following year, and so you will not need to opt-out again.
Q 10: If I opted-out of the dental plan last year, and need to opt-in this year, can I do that?
A: Absolutely! Visit the Student Benefits Plan Office by January 31, 2017, at 4:00 pm (or within 30 days of losing previous coverage), and simply fill out the necessary forms.
How do I opt-out of the Dental Plan?
Visit My Student Plan - Opt-Out Form to opt-out of the Dental Plan.
Why can I not opt-out of the Health Plan?
The student health plan provided by your CSA is a mandatory fee in an effort to keep supplemental health care affordable for all undergraduate students. Additionally, at Student Health Services on campus is able to bulk purchase several drugs, saving students a huge amount of money in the future.
In an effort to use both this plan and your alternative coverage you can coordinate your claims to ‘top up’ alternative coverage. Please read through the detailed information on the aforementioned website to see how you can best integrate your coverage.
This plan is administered through our on-site Student Benefits Plan Office, located on the first floor of the University Centre. All claim forms, family application forms, benefit cards, and information brochures are available there. Your plan covers 100% of most medications requiring a prescription. Dispensing fees charged by the pharmacy are not covered by the Plan. The Plan is based on the National Formulary, which covers generic equivalent drugs where available.
If I opted-out this year, do I have to opt-out again?
No – if you opt-out once, you will not be included the following year, and so you will not need to opt out again.
If I opted-out last year, and need to opt-in this year, can I do that?
Absolutely! Visit the Student Benefits Plan Office within 30 days of losing previous coverage. You will also have the opportunity again in September (before the deadline of September 23rd). You can also opt-in online at My Student Plan - Individual Enrolment.
Health and Dental Mobile App – “GroupNet Mobile”
With Great-West Life’s new GroupNet™ Mobile app, you can now access a variety of plan member services while you’re on the go. Use your mobile digital device to quickly and easily.
To use GroupNet Mobile, you need to be registered for GroupNet for Plan Members. Registering is easy; just click GroupNet for Plan Members to begin the process.
You’ll need your group benefits plan number and your plan member ID number. To use the app to submit claims, you must also be signed up for Direct Deposit of claim payments and details (email or text notification when your claims are adjudicated).
GroupNet Mobile is free on Google Play, BlackBerry App World and the App Store.
Download the apps to your Smartphone:
- GroupNet Mobile – Andriod Version
- GroupNet Mobile – Blackberry version
- Group Net Mobile – Apple/iPhone Version
For more information about your, Student Health Plan visit My Student Plan.
For more information about the GroupNet Mobile app visit Great West Life.
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