Student Help and Advocacy Centre

Welcome to the Student Help and Advocacy Centre (SHAC)! We are a student-run advocacy and referral centre here to provide you with a confidential and inclusive space for students to ask questions and get information.

We offer a variety of support in areas including academic guidance, housing/tenancy, legal aid, human rights, and financial assistance. Our services are tailored to meet the specific needs of our clients. If you have any questions or need support, please don't hesitate to contact us!

Areas of Focus


  • Academic guidance in understanding your rights and responsibilities

  • Assistance in addressing academic misconduct and the appeal process

  • Options for accommodation and conflict resolution for your concerns

  • Navigating course admissions, adding/dropping courses

  • Referrals to ideal academic services and resources

Housing & Tenancy

  • Tenancy workshops and support around the Residential Tenancies Act

  • Providing lease reviews

  • Offering legal information about conflicts with landlords/roommates, evictions, and rent increases, to navigate these situations and understand your rights

  • Housing & Tenancy Workshops

  • Referrals to housing/tenancy-related supports such as Off-Campus Living so you can make informed decisions


  • Free legal aid via professional office hours held during the fall and winter semester

  • Legal information on tenancy, employment, human rights, changing legal name and gender identity, and preparing for judicial hearings

  • Referrals to off-campus legal resources, to connect you with the support you need to resolve legal issues

Human Rights

  • Explanation of the Human Rights Code, Constitution, and Charter of Rights

  • Explanation of the Employment Equity Act, to understand your rights in the workplace

  • Support for instances of discrimination and navigating processes

  • Legal Information and support for human rights related issues

  • Assistance in legal name and/or gender identity change

  • Referrals to professional services and resources in the area of human rights


  • Review student-led club partnership agreements and sponsorship contracts

  • Assistance in scholarship and OSAP applications

  • Post-graduate work permit & work study permit information

  • Offering referrals for employment issues such as constructive dismissal and medical leave


Feel free to message us online, or visit us during office hours in room 235, on the second floor (South side) of the University Centre

SHAC Coordinator — Riya Roy (she/her)

  • Mondays 10:00am-12:00pm
  • Wednesdays 2:30pm- 4:30pm
  • Fridays 10:00am- 1:00pm
  • Available via email at

SHAC Assistant Coordinator — Yuha Khan (she/her)

SHAC Assistant Coordinator — Pirinda Perazhakan (she/her)

Paralegal  — Britney Rodgers (she/her)

  • Available virtually Mondays from 1:00pm - 4:00pm
  • Meeting ID: 845 7100 3595
  • Passcode: 910732

CSA VP Academic — Junpyo Lee |

Give Us Feedback

If you have used our SHAC services, we would appreciate hearing any feedback you might have. If you have any questions, please contact for more information.
Give Us Feedback

Last Updated:
Tuesday, September 12th, 2023 12:21 PM