Service Interruption: CSA services & operations have been affected due to COVID; please see below for service specific updates.

Student Help and Advocacy Centre

Please note: All SHAC in-person services are currently suspended until further notice. However, our staff is available remotely via email to assist by appointment; please email shac@uoguelph.ca to schedule an appointment. 

SHAC is a student-run advocacy and referral center that provides a safe space for students to ask questions and get information.


Services

  • Provide referrals and advocacy services on walk-in or appointment basis. Some of the issues that our services focus on include: academic, financial, housing/tenancy, human rights, legal, and university processes. 
  • Offer free legal aid services during the fall and winter semesters with a lawyer who holds office hours once a week.
  • Assist students in a confidential and compassionate manner to provide them with the information they need. 
  • Strive to help as many people as possible in finding the resources they need to be successful in their endeavors. 
  • Provide student-to-student support that is inclusive and equitable for all individuals. 

Office Hours

The SHAC office is currently closed until further notice. However, our staff is available remotely via email to assist by appointment; please email shac@uoguelph.ca to schedule an appointment. 

Drop-In Lawyer Hours: Inquiries about lawyer's services can be sent to shac@uoguelph.ca


Contact Information

Please note that the assistant coordinator emails are currently not being monitored; please refer any inquiries to shac@uoguelph.ca.


Page updated: July 2020

Recent Updates —

Bus Pass Update: Fall 2020

The CSA has temporarily suspended the Universal Bus Pass for the Fall 2020 and Winter 2021 semesters. This decision was made with benefit to the greatest number of students in mind, as many are not returning to Guelph in the fall or will not be using transit services.
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Bus Pass Update: Summer 2020

Beginning July 2nd, undergraduate students will be able to purchase a discounted post-secondary transit pass from Guelph Transit for July and August. Passes are available at Guelph Central Station’s mobile centre, ServiceGuelph at City Hall, and Guelph Transit.
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Bus Pass Update: Winter 2020 Refunds

The CSA and the CSA are happy to announce that Guelph Transit and City Council have agreed to our request for a pro-rated refund for your Winter 2020 bus pass fee and late night service fee. Student Financial Services has offered their support and will manage the refund process.
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Bus Pass Update: Winter 2020

The CSA has reached out to Guelph Transit to open discussions regarding a partial refund for our Winter 2020 students. Transit has assured us they will be fair with all clients. At this time, they are not able to address refunds, but I assure you they will open dialogue as soon as operationally possible.
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Page updated: August 2020