Student Bus Pass
June 2026 – Bus Pass Tech Issues
Due to the number of reports we are receiving from students of their bus passes no longer working after this past week starting on May 28th, and in the interests doing our best to make students who are facing this issue but have not emailed us aware of the situation, we will repeat the details of the situation as follows: Students who are not in an in-person course this summer, whether that is because they are on a co-op term, their class is a Distance Education course, or because they are not currently enrolled in summer courses, do not automatically pay the bus pass fee. For those students, they have the option to purchase a student bus pass for the summer for the same price as in-person students are charged, by coming to the CSA office during our open hours or by requesting an after-hours appointment with the VP External ([email protected]). Students whose student cards have stopped working on the bus should check their compulsory fees for the Summer 2026 semester on WebAdvisor, to see whether they were charged $163 for the bus pass as an in-person student would have been. Ordinarily, the student cards for DE and co-op students stop working in early May. However, this was not able to occur due to a technical issue. Guelph Transit has spent the past few weeks working to fix the technical issue, and they finished doing so on May 28th. We thank all of you for your understanding during this time. – Your CSA Team
Fall 2026 Bus Pass Opt-In Information
If you are a UofG student enrolled in designated Distance Education courses in F26, or are on a Co-op work term in F26, you are eligible to purchase a fall bus pass. The pass is a pre-loaded OnYourWay card, activated from September 1st until December 31st, and available only from the CSA.
When and where can I purchase my pass?
Where? : CSA Main Office, Room 274 University Centre
How much? : $166.25 (cash only)
When? : Starting Monday, August 24th
During the CSA’s office hours Summer hours 12:30pm-4:30pm | Monday-Thursday
After Labour Day, starting Tuesday, September 8: Fall hours 9:30am-4:30pm | Monday-Friday
Passes available until November 19th from CSA main office during posted office hours Cash Only $166.25
If you are unable to attend our office hours, early evening appointments may be made by request to the VP External at [email protected] .
FAQs
I’m registered for in-person courses, should I opt-in for the FALL pass?
No. As a F’26 registered student, taking in-person courses on-campus, you will be charged for your bus pass along with your other compulsory fees. You will continue to use your student card on transit, and your pass for F’26 will become active on your card as of September 1st, 2026.
How do I check if I have already paid the Bus Pass Fee?
To confirm whether or not you were charged for the F’26 Bus Pass, go to:
WebAdvisor -> Account View -> Account Balance, select F’2026 -> Charges ->Compulsory Fees -> scroll to Bus Pass Fee – Undergraduate, confirm whether or not the fee of $166.25 was charged to your account.
Can I buy my bus pass online through the CSA?
No. We are unable to process online payments or e-transfers. You must be in-person to purchase your fall bus pass. If you are unable to attend our office hours, early evening appointments may be made by request to the VP External at [email protected]
I lost my bus pass, can I replace it, or do I have to buy another one?
As long as you registered the original card with Transit and have the card number, a replacement card can be issued through Guelph Transit. Before you contact Transit, you must purchase a blank OnYourWay card. Blank cards may be purchased for $5 at several locations in Guelph, including the CSA Main Office.
Once you have purchased your replacement card, the card activation and balance transfer can be completed by following the instructions found on the sticker attached to the card, or by calling Transit at 519-822-1811, option 3.
If you lose your pass and do not have the original card number, you will need to purchase a replacement pass at the full rate of $166.25 from the CSA Front Office. At any point in time, you may purchase rides and passes directly from Guelph Transit. The Student Bus Pass, available only to UofG students, is priced at a significantly reduced rate when compared to public fares and is accessible only through the CSA office.
How do I register my bus pass card
To provide your card with replacement protection, register your card here, or call Guelph Transit at 519-822-1811, Option #3.
For more information about Guelph Transit, visit their website here.
Bus routes within Guelph can be found here
You can learn how to use Guelph Transit here.
Can a friend pick up my pass if I’m unable to come during posted hours?
Yes! Email [email protected] a picture of your student card, the name of your friend, and send a screenshot of this part of your “financial view” on WebAdvisor:
If you are in Co-op or Distance Ed please be sure to go to your current semester and send a screenshot of all your compulsory fees instead.
For more information about Guelph Transit, visit their website here. Bus routes within Guelph can be found here and you can find helpful trip planning information here.
Since 1995, the Central Student Association and the Graduate Student Association have negotiated a bus pass that offers unlimited access to Guelph Transit at a significantly lower rate than the public. Each renegotiation of the UPass is voted on by the student body. With transit routes spread throughout the city, students can make any neighbourhood their home. The CSA / GSA Transit Committee works with Guelph Transit to ensure service routes and schedules are reflective of students’ needs. Bus passes are available to both part- and full-time students enrolled in on-campus courses.
Submit Your Feedback
This form is directed for all undergraduate students to submit their feedback, suggestions, concerns and experience in using this service. Allowing us to ensure that our service is tailored to your needs on a consistent basis.
UofG Student Bus Pass Feedback Form: https://forms.office.com/r/ffMhY4eMWN
Feedback from this survey will be presented to the Guelph Transit Committee on a monthly basis. Your identity will be kept anonymous.
Contact
CSA VP External: for undergrad distribution, fees, or alternatives.
[email protected] or 519 824 4120 x56376
GSA VP for Community Engagement: for graduate distribution, fees, or alternatives.
[email protected] or 519 824 4120 x56376
Guelph Transit Admin Offices: for routes, complaints, and general service inquiries.
Visit Guelph Transit for contact details and office hours